Qantas Cyber Incident: We are aware of a cyber incident at Qantas that has resulted in the release of some Qantas customers’ personal information. Learn more
Qantas Cyber Incident: We are aware of a cyber incident at Qantas that has resulted in the release of some Qantas customers’ personal information. Learn more
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In July 2025, Qudos Bank and Bank Australia merged, forming one of the largest customer-owned banks in the country. With more than $17.5 billion in assets and 15 branches across New South Wales, Victoria, Queensland, and the ACT, the merged entity serves over 300,000 members across the country.
With a team of more than 900 employees, we remain committed to delivering outstanding products, services, and banking experiences — while expanding the positive impact we create for our members and communities across Australia.
Bank Australia Limited is an unlisted public company owned by our customer-members and governed by a Board of Directors. The Board is comprised of 10 Non-Executive Directors and 1 Executive Director. Jennifer Dalitz serves as Board Chair, and Damien Walsh leads the organisation as Managing Director.
Qudos Bank is a division of Bank Australia Ltd, a customer-owned bank, which means we are owned and controlled by our Members. Being a Member of Bank Australia Limited (the Bank) means that you’re more than just a number – you’re a shareholder, and all shareholders over the age of 18 have the power to vote and play an important role in the future direction of the Bank.
We don’t exist solely to generate profits for shareholders. Our shareholders are not private investors; they are you, our Members.
Important policies and documents
For media enquiries relating to Qudos Bank, please contact us on corporateaffairs@qudosbank.com.au
Our Constitution sets out the principles and values established to govern the Bank.
Our Constitution includes guidelines around:
Download a copy of our Constitution.
Corporate governance is how a company is directed and managed. It influences how the objectives of the company are set and achieved, how risk is monitored and assessed, and how performance is optimised.
The Australian Prudential Regulation Authority (APRA) has issued Prudential Standard CPS 510 Governance, which sets out minimum foundations for good governance of regulated financial institutions. Its objective is to ensure that regulated financial institutions are managed soundly and prudently by a competent Board, which can make reasonable and impartial business judgements in the best interests of the institution and which duly considers the impact of its decisions on depositors.
To read more on how the Bank is governed, please visit our Board of Directors accountability webpage.
As owners of Bank Australia, our customers elect directors to the board. So, our directors are directly accountable to all customers.
From time to time, the board may appoint independent directors who bring specialist knowledge, skills and experience to help the board to meet its responsibilities.
Our Executive Group plays a critical role in our organisation as they are responsible for the strategic and operational leadership of the company.
We respectfully acknowledge the Traditional Custodians of all the lands on which we live and work, and we pay our respects to Elders past and present. We recognise their continued connection to the land, waters and culture and we acknowledge that sovereignty has never been ceded. Our head offices are located on the land of the Wurundjeri Woi Wurrung people of the Kulin Nation in Victoria, and the land of the Gadigal people of the Eora Nation in New South Wales.
We are an equal opportunity employer that celebrates the diversity, equity and inclusion of all people.
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