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Fee updates

We're committed to delivering lower fees and charges on a range of products and services

What's changing?

As we prepare for the merger with Bank Australia, we remain committed to delivering lower fees and charges on a range of products. Effective 1 July, our fees and charges are changing.

Fee removal

Effective 1 July, the following fees will be removed.

Deposit fees

Fee
From
To
Electronic debit rejection fee
$15
$0
Telegraphic Transfer Investigation
$25
$0

Home loan fees

Fee
From
To
Valuation administration fee
As per *
$0
Copies of documents other than statements
$5 per page and $25 per hour
$0

* 1 free Valuation up to the cost of $300 for loans under $1.0m. All other valuations are charged at cost. 1 free Valuation up to the cost of $600 for loans over $1.0m and up. All other valuations are charged at cost.

Credit card fees

Fee
From
To
Card replacements (after 2 replacements)
$10
$0

Fee reduction

Effective 1 July, there will be a reduction in the following fees.

Deposit fees

Fee
From
To
International transaction fee (ITF)
3.65% of the transaction value
3% of the transaction value
Dormant accounts
$10 per year
$10 per year (per member, regardless how many accounts the member holds)
Staff Assisted International Payment (AUD)
$50 per transfer
$30 per transfer
Online International Payment in Foreign Currency
$20 per transfer
$10 per transfer
Visa emergency card fee ($USD)
$200
$175

Home loan fees

Fee
From
To
New mortgage establishment fees (Bridging, Construction)
$600
$595
Portability fee - new mortgage
At cost
$500
Fixed rate lock fee
$649
0.10% of approved loan amount (minimum fee $50)

Credit card fees

Fee
From
To
Visa Platinum Credit Card Annual Fee
$199
$189
Cash advance fee - domestic
$5
$3.50
Cash advance fee - overseas
$5 plus International transaction fee
$3.50 plus International transaction fee
International transaction fee (ITF)
3.65% of the transaction value
3% of the transaction value
Visa emergency card fee ($USD)
$200
$175

Important Information

Fees and charges across our products are outlined below - these documents will be updated 1 July.

Fees and charges brochure
Credit Card Key Fact Sheet
Telegraphic Transfers

How can we help?