Qantas Cyber Incident

We are aware of a cyber incident at Qantas that has resulted in the release of some Qantas customers’ personal information. Qantas has confirmed that customer names, email addresses, phone numbers, dates of birth and frequent flyer numbers have been stolen, and that it is contacting affected customers. You can read more about this incident here - https://www.qantas.com/au/en/support/information-for-customers-on-cyber-incident.html.

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We encourage Qudos Bank customers to have increased awareness of their accounts, including looking out for unusual or fraudulent activity, and to be aware of an increased risk of scams and frauds.

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Customers can take additional steps to protect personal information including:

• Securing your devices and monitor for unusual activity
• Changing your online account passwords and enable multi factor authentication for banking
• Checking your accounts for unusual activity such as items you haven’t purchased
• Placing limits on your accounts or ask you bank how you can secure your money
• If you suspect fraud you can request a ban on your credit report.

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If you have any questions or concerns about the activity on your account, please call us on 1300 747 747.