Digital wallet card visibility: Due to a synchronisation error, a small number of customers may notice their digital debit card is missing from their mobile wallet. Learn more
Bank Impersonation Scams – We're aware of fraudsters impersonating bank employees. Always verify by calling our advertised number prior to giving any personal details.
To change your limits in Online Banking:
Log into Online Banking and select "Settings" from the dashboard menu, then "Daily Transaction Limits". Enter your QSafe SMS or VIP Token code to proceed.
To change your limits in the Mobile App:
Log into the mobile app and select “Manage Accounts” from the dashboard menu, then "Transaction Limits", and simply edit the amount by clicking on the pencil icon.
We respectfully acknowledge the Traditional Custodians of all the lands on which we live and work, and we pay our respects to Elders past and present. We recognise their continued connection to the land, waters and culture and we acknowledge that sovereignty has never been ceded. Our head offices are located on the land of the Wurundjeri Woi Wurrung people of the Kulin Nation in Victoria, and the land of the Gadigal people of the Eora Nation in New South Wales.
We are an equal opportunity employer that celebrates the diversity, equity and inclusion of all people.
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