Emergency Assistance: We’re concerned for the safety and wellbeing of the people and communities affected by the Victorian bushfires and Queensland floods. We’re here to help – assistance is available for affected customers. Learn more.
You can send a Secure Mail message via the Mobile App or via Online Banking.
Mobile App
Online Banking
Our Customer Service Specialists will respond within 2 working days. You will receive an email notification and push notification (if your push notifications are enabled) when you have received a reply. You can view and reply in the same way.